FAQs Related to Legal
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At THE CODE, we collect and process your personal data, such as your name, email, address, and payment details, to provide and improve our services. We take data protection seriously and will never share your data without your consent. For more details, read our Privacy Policy.
We use cookies to enhance your shopping experience, track website activity, and improve our services. You can manage your cookie preferences via your browser settings or the cookie banner on our website. Learn more in our Cookie Policy.
Yes, you can cancel your order before it’s shipped. Once the order is delivered, you have 14 days to return it in its original condition. Custom-made or hygiene-related items with broken seals are excluded from returns. Review our Return Policy for full details.
We accept several payment methods, including PayPal, credit cards, and direct debit. Please note that cash or checks are not accepted. For specific payment options and terms, visit our Terms and Conditions.
For any inquiries related to privacy, returns, or other legal matters, contact us via email at info@thecode.berlin.